Regarded by veteran bank marketers as the foremost source of dependable, insightfully interpreted, on-going subscription based research, U.S. Transactions produces the Small Business Quarterly. Launched over a decade ago and utilized by financial institutions of all sizes, this series provides bank marketers up-to-the-minute survey research on the small business customer's banking related needs, preferences and behavior. Topics include: their credit needs, pricing sensitivity, loyalty/volatility, satisfaction, quality of service expectations, delivery channel preferences, service usage interrelationships, etc.
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